Automation & AI · Savi Solutions
Savi Assistant Bot
A Slack bot ("Son of Zane") connected to a knowledge hub built from CRM data and a year of historical Slack content.
stackSlackMCPOutlineZoho
problem
The team fielded a lot of redundant questions. People either forgot the knowledge base existed or couldn't find the answer in it.
approach
A Slack bot connected to our knowledge base, plus a knowledge hub assembled from CRM data and roughly a year of historical Slack content. Anyone can ask a question or tag the bot in a thread and get an answer drawn from across those sources.
roadmap
Have the bot auto-update the knowledge base to keep it current — a persistent pain point for the team.
stack
Slack-integrated bot with MCP connectors to Outline, Zoho, and other internal systems.
Son of Zane in Slack